This course is a Professional Development Program [PDP] that provides a overview of all the courses avialable in the online section of iHQ's Learning Center.
This course provides a broad and simple introduction of the new discipline of Healthcare Quality Improvement.Besides a historical overview of the field , the course covers the international developments in the field.The fundamental principle of quality is 'meeting a need'. The course will provide a overview of the methods and tools to measure and balance the voice of the customer to the voice of the process.
Besides providing a conceptual analysis of the definition of quality of healthcare, it will address the various dimensions of healthcare quality. Various terminologies are used to describe the field of quality in healthcare such as quality assurance, peer review, clinical audit, accreditation, outcomes research, TQM, outcomes management,lean healthcare, six sigma,performance improvement, clinical governance, theory of constraints, practice based evidence, practice research,implementation science,pragmatic science,translational research, goal based medicine, value based medicine,hospital epidemiology,research utilization, evidence based practice. We prefer to use the term 'Improvement Science' that is supported by NIH, the Institute for Healthcare Improvement[IHI] at Boston and the Health Foundation in UK.
Also see: View the Instructor Led Courses section of iHQ's Learning Center for upcoming Training Workshops.